American Red Cross of the
Susquehanna Valley
CHAPTER NEWS
Service Delivery Report March 2010
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American Red Cross of the Susquehanna Valley 
Monthly Service Delivery Activity Report
March FY10
  March Year to Date
  FY09 FY10   FY09 FY10  
Emergency Response  
Incidents 17 3   169 114  
Clients Served 141 12   792 510  
UGI-Operation Share Families Served 13 19   123 110  
Food Referral Program 320 165   3,321 2,601  
             
International and Social Services            
SAF Cases 34 29   352 330  
International Tracing Cases 0 0   0 0  
             
Volunteer Services            
Oriented 18 15   175 167  
Placed 14 6   101 114  
             
Blood Services            
Productive Units 785 682   6,129 6,635  
             
Preparedness            
Courses Offered 348 386 * 3,067 2,992 *
Avg. Enrollment 6.8 7.4   7.6 7.8  
Number Trained In:            
            CPR/1st Aid 2,229 2,668 * 18,302 18,946 *
            Aquatics 84 159   4,278 3,892  
            Caregiving 63 30   601 510  
            Total Trained 2,376 2,857 * 23,181 23,348 *
             
Lifeline Clients       1,021 985  
             
Youth Education Presentations 100 1,246   2,775 5,867  
             
Nurse Aide Testing            
Applications Processed 2,612 2,895   20,670 21,844  
             
* Preparedness figures do not inlude all NAN's or companies that opt to be billed quarterly.